Privacy Policy

1. Information We Collect

When you use JSK Printing services, we may collect the following information:

• • Account information: name, email address, phone number when you create an account
• • Order information: shipping address, order history, product preferences
• • Uploaded files: design files you submit for printing (stored securely and used only for order fulfilment)
• • Usage data: pages visited, browser type, device information for improving our services

2. How We Use Your Information

• • Process and fulfil your print orders
• • Send order confirmations, shipping updates, and delivery notifications
• • Respond to your enquiries and provide customer support
• • Improve our website, products, and services
• • Send promotional communications (only with your consent; you can opt out anytime)

3. Third-Party Services

We use trusted third-party services to operate our platform:

• • Razorpay — payment processing for Indian payments (UPI, cards, net banking)
• • Stripe — payment processing for international payments
• • Supabase — secure database and authentication
• • Resend — transactional email delivery
• • Google Analytics — anonymous website usage analytics

We do not sell or rent your personal information to any third party. Third-party services only receive the minimum data necessary to perform their function.

4. Cookies

We use essential cookies to maintain your session and cart. Analytics cookies (Google Analytics) help us understand how visitors use our site. You can disable cookies in your browser settings, though this may affect some features.

5. Data Security

We implement industry-standard security measures to protect your data. Payment information is never stored on our servers — it is handled entirely by PCI-DSS compliant payment processors (Razorpay and Stripe). Your design files are stored securely and accessible only to authorised staff for order fulfilment.

6. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services. Uploaded design files are retained for 90 days after order completion to handle any reprint requests, after which they are deleted.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can update your account information at any time through your profile settings. To request data deletion, please contact us via WhatsApp at +91 96783 37545 or through our contact form.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

• • WhatsApp: +91 96783 37545
• • Website: jskprinting.com/contact